FAQ

Yes, we offer nationwide delivery across New Zealand, including both the North and South Islands.

We are based in Christchurch, South Island, New Zealand. Our local customers can also choose to pick up their orders in person.

We specialize in Korean food items, groceries, household goods, and various daily essentials directly imported from Korea.

Yes, once your order is dispatched, you will receive a tracking number via email or SMS.

Orders are usually processed within 1–2 business days. Delivery typically takes 2–4 business days depending on your location.

We accept major credit/debit cards, bank transfers, and selected online payment options such as POLi and Apple Pay.

No, there is no minimum order required. However, shipping fees may apply depending on your order size and delivery location.

We accept returns or exchanges for damaged or incorrect items. Please contact us within 7 days of receiving your order with photos and details.

Yes! We regularly offer discounts, bundle deals, and seasonal promotions. Sign up for our newsletter to stay updated.